Frequently asked questions

“What types of vehicles do you operate?”

We Operate One Of The Newest Premium Fleets Available In The Market Place. You Can Hire A Hyundai I20 If Its Cost And Efficiency Considerations That Are Your Priority. Or Perhaps You Want Something Solid And Dependable Like A Golf, A Class Or BMW 1 Series. Finally, Our Premium Range Includes BMW, Mercedes And Audi C Class And E Class Variants.

“Are your vans modern and easy to drive?”

Yes They Are! We Operate A Range Of Vans For Short, Mid And Long Term Hire All Premium Badge Brand Products From Mercedes Benz, VW And Ford. Late Model Vehicles All Fitted With A Range Of Driver Features And Extras To Ensure That Whether A House Move, University Trip Or Business Requirement, You Get There Safely And In Comfort.

“How will know what size van I will need?”

This Is A Question That We Get All Of The Time Which Is Why We Produced The “Vehicles We Operate” Page To Make It Easy For You To Make Your Choice. There You Will Find Dimensions, Weights, Payloads And A Little Narrative Advising What Our Vehicles Are Most Typically Used For!

“Will I be shown the controls on my vehicle?”

Every Time A Customer Takes A Vehicle From Us Our Teams Of Experienced Professionals Will Guide You Through The Process From The Moment You Arrive To The Moment You Leave. We Will Talk You Through The Paperwork, What Is And Isn’t Included And We Will Walk You Around The Vehicle And Familiarise You With The Specific Features Of The Vehicle That You Are Taking.

“How do I make sure you don’t charge me for damage or pick up something that I didn’t do?”

We Have Been Renting Vehicles Now For Just Under 25 Years And We Are BVRLA Accredited Which Is The Industry Standard For Rental And Leasing Companies. Our Business Is Vehicle Rental Not Damage Recharge, Which Is Why We Walk You Around The Vehicle When You Collect It And Do The Same Again When You Bring It Back. You Will Always Be With Us When We Do This And We Only Ask You To Sign For Something That You’ve Done! If There Is A Charge Then We Deal With It Quickly, Professionally And In The Most Cost Effective Manner Possible. Service As Standard! – And, It’s What We Are Measured On, Working To BVRLA Guidelines At All Times.

“Can I do anything to reduce my cost or risk in advance?”

Yes You Can. We Offer A Range Of Indemnities And Covers Which Will Be Explained To You When You Come Into The Branch. You Are Not Obliged To Take Any Of Them, But There Are Covers That Mitigate Your Risk Against Windscreen Damage And Reduce Your Excess In The Event Of An Accident.